Frequently Asked Questions

We are here to make sure that your release will be successfully submitted to the Prison Music Kiosk, our service is 100% guarantee if you follow are instruction guide.

Not necessarily, but other drastic requirements listed in our PDF guide has to be precisely followed in order to have your release accepted by the Prison Music Kiosk system.

No, all releases are treated equally and sold at the exact same price. Therefore, every customer will receive the same amount per sale, which is fixed at $7 per album and $.70 per track.

Once your account is created, you’ll be able to add your bank account information and/or your Paypal details in order for you to get paid. You keep 100% of your sales revenue. The sales report will be posted in your account within two months after your first submission.

Once your account has been created, you will be able to submit as many music projects as you want.

The Prison Music Kiosk catalog is only available inside U.S. correctional facilities. The outside population can not access it, so, therefore, you’ll have to ask your loved one to check it out for you. There is no way for the outside world to access the Kiosk database.

UPDATE (8-01-2017): There is now a link available online to check if your release has been successfully added to the Prison Music Kiosk database. Please read the step-by-step manual for more details.

Once your account has been created, you will be able to submit your music and artwork directly via the ‘UPLOAD’ section tab located on the top menu.

Tracks need to be uploaded in .WAV or .MP3 format only. The artwork needs to be at a resolution of 1600×1600 pixels and in .JPG format.

Yes, visit our graphic design service section at masartv.com/cd-covers and we will design a professional CD cover for you.

Yes, we can handle the whole process of your first release free of charge. After that, it will cost you $100 per additional submission for us to do all the administration work on your behalf.

Yes, once the payment has been made, we will automatically send a PDF file for you to download. Follow all the instructions stated in our guide precisely, and the Prison Music Kiosk will successfully approve your release. Also, one of our representatives will be appointed to your case for us to personally supervise your first submission and make sure that everything has been set up properly on your end before submitting your first release.

Unfortunately, once you have received the PDF guide, no refund will be granted.

Yes, we are always happy to help, so feel free to contact us at the following: prisonkiosk@gmail.com | 917-932-5263.